Unified Communications

Unified Communications (UC) is a new approach to communications methods and
solutions that opens up significant new ways to achieve both immediate and
sustained cost and resource savings.

Employees, business partners, customers, and constituents communicate with one
another through infinite combinations of wired, wireless, and mobile phones; voice
messaging; e-mail; fax; mobile clients; and rich media conferencing.

Ineffective communications result in lower productivity and potentially missed
revenue opportunities. But in this maze of information overload, how do you avoid
misdirected communications that delay decisions, slow down processes, drive
customers away and reduce productivity?

Take a look at implementing a converged network—a single network that moves
both voice and data simultaneously. Organizations using unified communications
across a converged network can realize significant productivity gains, not only from
in-office workers but from a mobile workforce as well.

UC shifts communications, as appropriate, from asynchronous channels (email, voice
mail) to synchronous types like instant messaging, PC-to-PC audio and video,
electronic white-boarding, web conferencing, application sharing and mobile access. 

UC solutions unify email, calendaring, instant messaging, voice mail,
audio/video/web conferencing and VoIP, and include interfaces to other business
applications. This unification enables the user and his/her co-workers to streamline
their communications across different communication types.

It also enables IT professionals to manage both messaging and telephony
communication services efficiently and cost effectively in a single infrastructure.

integraONE has the experience necessary to design, and deploy your converged
network.  We have been installing converged Cisco Systems solutions since 2001.
Certified as one of the first Specialized Voice partners in Pennsylvania our clients are
of all sizes; ranging from small business to enterprise designs throughout eastern
and central Pennsylvania. 

Let integraONE help your organization realize the benefits of a converged unified
network.

integraONE UC services include:

  • Core Infrastructure Implementation
  • Network Assessment and Consulting Design
  • Project Management
  • IP-Telephony Technology 
  • Internet Connectivity Management
  • Installation, Cabling, and Configuration 
  • Maintenance and Support
  • Managed Services

Related links
Cisco Unified Communications  (flash video)
Collaboration predictions for 2010 (blog)
The Business Value of UC (pdf)
Next Gen Cisco UC Accelerates ROI (pdf)


 

 



integraONE phone: 484-223-3480 toll free: 1-800-582-6399 fax: 484-223-3427 sales@integra1.net